Trusted partners
for excellent tender participation in Malaysia

We deliver value. See a limitless perspective of what our company can do in your business

Small Business

Service Guide scale small businesses into large businesses through our outstanding participation in both government and public tenders here in Malaysia. We understand your exact penetration tactics and help in full actualization of your ideas. We facilitate businesses through tender bids and work beyond your expectation. Trust us with your expansion and we would give you the Malaysian market easily.

Large Business

Service Guide helps large businesses in not only satisfying their absolute penetration of the Malaysian Market, but also beyond what they envisioned. Hence, the sky is our starting point. We are accredited Government Tender Representatives; therefore you will have an edge over many others in Government Tender Participation. Our success rate can be described with 80% because we know our ways around the bidding while other find it hard to understand.

We are the experts
in tender bidding, and we can help you stay ahead of the curve.

01

Who We Are

We are an independent commercial trade facilitator and tender representative agency, we are fully registered under Malaysian government to basically source for eligible companies that can participate in any available government tenders for bulk supply of their Machineries, Equipment, and other goods and services on contract basis. Since its inception in Malaysia, we have advanced to meet the needs of various organizations by providing affordable business solutions and serving as a full development and trade representator.
02

What We Do

We do amazing things. We facilitate business development, we provide consumer research, we are trade agents and tender representatives. We help solve big challenges. We are commission agents because we earn a negotiated commission from our partners. We are on a mission to enable superior returns on our clients’ business development investments here through our expertise and unimaginable strategies. Our ideas anchored in trends and strategic foresight to unlock new opportunities and to deliver a robust, future-proofed roadmap for our clients’ growth. The difference about our approach is that we are an agency who realize that business development isn’t just about getting things done, but about thinking about the future and having strong insights. Our constant participation in tender bids here challenge and build our strategic thinking, inspire creativity, and deliver commercial solutions.
03

Value and Innovation

At Service Guide Tender Agency these two concepts are the cornerstones of our business.

To us, value is more than just price. At its heart, value is about service. It is doing whatever we can to deliver the best solution to you, our partner, in an unimaginable short time and at lowest cost. Our Value Services division makes your life as a formulator or manufacturer easier, by assisting you through every step of the product development process that target our market.

In the same vein, we believe innovation is more than just imagination. To be useful, innovation needs to be tangible. It is the conversion of a great idea into a useful product that satisfies a specific need. Welcome to Service Guide Tender Agency. We want to expose our market to you through our outstanding incomparable corporations and excellent teamwork.
04

Our Strategy

Multiple forces has reshaped the global business service market. This past year, we launched a full-scale turnaround to elevate our business performance and deliver greater value to all of our partners. As we actively create a more amiable, valued and successful Service Guide Tender Agency, our commitment to collaboration, innovative offerings and outstanding service to you, our client, remains as strong as ever. Building on our unique independence, we are confident that today's improvements will enable us to serve you even more effectively in the future as a market leader in next-generation solution and services provision.

Our focus on anticipating how the market will evolve enables us to identify genuine white-space opportunities. We take a broad perspective, looking beyond consumer and category insights to explore a wider range of potential influences. We create a future-proofed innovation strategy, enabling you to prioritize sustainable opportunities for growth.

We are passionate about using International and Local Tenders to make a difference in the world.

70%
Crystal Medical Solutions, Inc. creates fluid warming systems which makes giving warm I.V. fluids to patients safe, simple, and cost effective. After partnering with Service Guide Tender Agency in 2010 and being successful in a tender bid through the agency, CMS has been the major provider of fluid warming systems to all government hospitals and health facilities in Malaysia until 2017. Their mark of quality has resulted in subsequent renewals of contract agreement with the government since after winning the tender bid. Service Guide is still playing major role in business links with CMS in Malaysia increased our sales by 70% and reduced cost by 20% in just 14 years.
Service guide expertise has helped Eco-Love as a family business that manufactures olive oil. With their family estate in Toledo, Spain, it is a thing of passion that we offered the oil that is grown, pressed and bottled in our own facilities. The sale of our quality products was extended to Malaysian market through a tender bid which service guide represented us in 2005. Although the contract was awarded to two companies, Eco-love was chosen first and since then our sales increased by 63%
63%
$5M Bid
Ame is a proven leader in fertilizer placement and residue management. Our history dates back to 1970 but our unforgettable experience with Service Guide started in 2013 after being awarded contract tenure of five years in Malaysia through the cooperative effort of Service Guide. They extended their excellent service for us throughout the 12 months contract period while hoping for more. Their contribution to our Quotation presentation boosted our company's finances .

We are the leaders in the field of Government Bidding here in Malaysia.

Win Governemnt Tenders Easily in Malaysia

Win Governemnt Tenders Easily in Malaysia

Win Governemnt Tenders Easily in Malaysia

Win Governemnt Tenders Easily in Malaysia

Our plan

Product Supply
5%
  • We work on commission bases and we take 5% commission of the total contract sum
  • Our Commission for supplies is non negotiable
  • We can discuss on how to reduce the burden off your company' shoulder, we can do more than you think.
  • Government payment term is 100% advance payment to start the supply after the bid has been won.
Services
3%
  • We work on commission bases and we take 3% commission of the total services quotation won.
  • We can slightly reduce this commission depending on the total contract sum.
  • This Commission is paid after the contract sum has been wired to your company for initial preparation.
  • Government payment term is 100% advance payment to start the project after the bid has been won.

Let's discuss
your ideas

CLIENT FOCUSED - Our success is driven from a deep understanding of our client, to which we are committed to delivering exceptional services and value.

LEADERSHIP - We lead from the front, displaying our integrity and using facts to back our straight talk. We create an environment for positive change, built on collaboration and trust.